一.分析判斷能力：
1.分析能力：
1) 請給出一個事例，表明你在面對情況非常復雜的局面的時候是如何分析和評估的。
Tell me about a complex situation which you have had to analyze and assess.
2) 當你面對一個有矛盾沖突的問題時，你會怎么做?
When you have been faced with conflicting information about a problem, what have you done?
3) 請列舉一個你在工作中面對一種微妙而又困難的局面時，能夠成功地保持客觀的分析能力的例子。
Tell me about an occasion where you successfully maintained your objectivity in addressing a sensitive and difficult situation at work.
2.市場敏感度：
1) 請給出一個你滿足消費者或客戶需求變化的例子。
Tell me about a time when you have addressed a change in consumers’ or customers’ needs.
2) 你最近的一次創(chuàng)新活動是什么?
What is the most recent initiative you have involved?
3) 是否曾經(jīng)將一些想法或?qū)嵺`方法從外部世界中帶入到你的工作或?qū)W習中去?
What ideas or practices have you brought into your work/ study from the external world?
3.創(chuàng)造力：
1) 請給出一個你用創(chuàng)造性的方案解決企業(yè)問題的例子。
Tell me about creative solutions to business problems that you have come up with.
2) 請描述一下你最近創(chuàng)新或新開發(fā)的事物。
Describe a recent innovation or new development that you have introduced.
3) 是否可以給出一個你提供給其他同事的不同的方式方法或看待問題的角度的例子?
Can you give me an example of when you had a different approach or business perspective to your colleagues?
4.清晰的目的性：
1) 請給出一個你成功地解決一件非常復雜的工作的事例，并說明你是如何確定哪些工作需要完成的。
Tell me about a time when you successfully tacked complex work issue and how you worked out what needed to be done.
2) 什么時候你處理過一個在最終期限前你無法完成的項目?
When have you worked on a project where the deadline couldn’t be met?
3) 請給出一個你必須在同一時間完成很多項任務(wù)的事例。
Tell me about a time when you have had to manage a large number of activities at the same time.
5.學習能力：
1) 請給出一個最近你從別人的錯誤中有所學習的例子。
Tell me about the last time you learned from someone else’s mistake.
2) 請給出一個最近你從事的項目或任務(wù)的例子，在該項目或任務(wù)中，(最起碼剛開始)的表現(xiàn)不盡人意。
Please describe a recent task or project in which, at least initially, your performance was less than satisfactory.
3) 你認為你最需要的專業(yè)發(fā)展的方面是什么?
What do you believe are the areas in which you require the most professional development?
6.結(jié)構(gòu)化的思維能力：
1) 某快速消費品公司最近遇到了利潤下降的問題，請你分析一下可能的原因。
The profit of a FMCG company decreases recently. Please analyze possible reasons of the profit decrease.
2) 某美國地鐵公司希望投資中國地鐵，希望五年可收回投資，請你做一個可行性分析。
A certain US based Subway Company planed to invest on Subway of China, and they hope the investment can be returned in five years. Please conduct a feasibility analysis.
二.人際交往能力：
1.領(lǐng)導能力：
1) 請給出一個你必須展示你的領(lǐng)導能力的例子。
Tell me of an occasion where you had to demonstrate business leadership.
2) 什么情況下，你會不得不出面對職責進行進一步的界定或解決團隊的問題，以保持績效水平?
When have you had to intervene to clarify roles or resolve team issues to obtain performance ?
3) 你怎樣運用目標和目的來驅(qū)動團隊達到卓越的績效?
How have you used targets or goals to drive outstanding performance?
2.溝通影響力：
1) 請給出一個最近你培訓和指導他人的例子。
Tell me of a recent occasion when you contributed to the training or education of another person.
2) 你具備哪些輔導或給予他人反饋的經(jīng)驗?
What experience in coaching and giving feedback have you had ?
3) 你為下屬創(chuàng)造過什么樣的學習或發(fā)展機會?
What development or learning opportunities have you created ?
3.團隊合作能力：
1) 在與你最為親密的同事相處時，為了確保團隊目標能夠完成，你在其中扮演什么角色?
Amongst your immediate colleagues , what part do you play in ensuring that the team meets its objectives ?
2) 請給出一個你在非常有效的團隊內(nèi)工作的例子。
Tell me about a time when you worked in a really effective team.
3) 什么時候你的目標和你的團隊的目標不是很吻合?
When have your objectives been at odds with those of the team?
4.客戶服務(wù)能力：
1) 請給出一個你主動了解客戶需求，從而提供服務(wù)并獲得認可的例子。
Give me a case that you proactively worked out customers’ needs and your service finally gained customers’ recognition.
2) 請給出一個你雖然遇到困難但仍然有效為客戶解決問題的事例。
Tell me about a case that you effectively solved customers’ problem although you met difficulties when solving the problem.