商務英語電話留言口語
下面是CN人才網(wǎng)小編準備的商務英語電話留言口語,希望大家喜歡。
電話留言telephone messages
1.商務建議
商務電話往來中,如果來電中要找的人不在,接電話的人應主動要求為對方留言,說一句would you like to leave a message?留言中著重記下對方的名字、電話號碼、公司部門等信息,有必要的話,也要記錄留言的主要內(nèi)容,并確認時間地點,然后清楚地記錄到電話便箋中,以備回話。盡管在西方文化中不可以隨便問人姓名,但在電話留言時詢問是允許的。
2.商務英語情景對話
a:good afternoon, cnc company. can i help you?
下午好,這里是cnc公司,我能幫您嗎?
b:yes, i would like to speak to lucy bai in human resources please.
請接人力資源部的露西·白。human resources 人力資源部
a:just a moment, i'll check to see if she is at her desk.who's speaking please?
稍等,我去看看她是否在辦公室。請問您是哪位?
b:mark gorden from abc comany electronics in hong kong.i am calling in regard to our meeting next monday.
我是香港abc公司的.馬克·戈登。我想問一下有關(guān)下周二我們見面的事。inregard to 關(guān)于
a:thank you, mr. gorden. can you please hold on for a moment? i will put you through.
謝謝你,戈登先生。請您先等一會兒好嗎,我?guī)湍舆^去。
b:no problem.
沒問題。
a:i'm sorry. ms. bai is not in her office right now.would you like to leave a message, mr gorden?
對不起,白女士不在辦公室。您要留言嗎,戈登先生。leavea message 留言
b:yes. could you tell ms. bai that i have changed my plans? if it is convenient, i will be able to see her next wednesday morning at around 9 in the moming.
好的。請轉(zhuǎn)告白女士我的日程有了變化。如果她方便的話,我下周三早上九點左右可以與她見面。
a:so you'd like to see ivis bai next wednesday moming at 9. is that right?
您想在下周三早上九點左右見白女士,對嗎?
b:yes. could you ask her to ring me to confirm the time when she's back?
對。她回來后請叫她打電話給我確認一下時間,好嗎?
a:certainly. could i have your name again, please?
好的,謂再告訴我您貴姓?
b:yes, it's mark gorden, number 53436677.
好的,我叫馬克·戈登,電話號碼是53436677。
a:may i have the spelling, please.
請拼出名字,好嗎?
b:m-a-r-k g-o-r-d-e-n.
m-a-r-k g-o-r-d-e-n,
a:right. i will make sure ms. bai receives your message and gets in touch with you as she comes back.
我會把您的口信告訴白小姐,讓她回來后盡快與您聯(lián)系。get in touch with 聯(lián)系
b:thank you for your help. good-bye.
謝謝您幫忙,再見!
3.商務英語核心句型
can/may/shall itake a message?
我能為您傳個口信嗎?
do you have any message that i can pass to her?
我能為您傳個口信給她嗎?
could you give me your address and phone number, please?
能給我您的地址和電話號碼嗎?
can i leave/givea message?
我能留個口信嗎?
i'll certainly pass your message on to him as soon as he returns.
他一回來我就把口信告訴他。
4.商務英語情景詞匯
vibrate 振動
color screen 彩屏
wallpaper 壁紙
standby mode 待機模式
options 操作菜單
list view/grid view 菜單模式
short-cut icon點快捷圖標
automatic redial 自動重撥
speed dial 快速撥號
voice dial 語音撥號
any key answer 任意鍵應答
fixed dial 限制呼叫
outgoing call 呼出通話
incoming call 被叫通話
recent call 近來的呼叫
call divert 呼叫轉(zhuǎn)移
missed call 未接電話
received call 已接電話
out of reach 不在服務區(qū)
mobile phone identi-fication policy 手機實名制
two-way charging schem 雙向收費
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