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酒店常見(jiàn)英語(yǔ)面試問(wèn)題優(yōu)秀
1、能用英語(yǔ)自我介紹嗎？
Could you introduce yourself in english?/ Why don't you start with telling us about yourself
2、您是如何培訓(xùn)本部門員工的？
How do you train the staff in your department?
3、如果酒店正式錄取您，您上班第一件事是做什么？
If you get this role，what will you do firstly?
4、請(qǐng)畫出西餐banquet流程圖。
Please illustrate the procedure of western restaurant banquet.
5、您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”？
How do you understand the “service consciousness” in service industry?
6、您是如何理解職業(yè)道德的？
How do you understand the morality of career?
7、請(qǐng)舉例您在工作中遇到的困難的事，而您是如何克服的？
Could you give me an example of the difficulty you met at work? And how did you deal with it?
8、您對(duì)您以前的直屬領(lǐng)導(dǎo)有何看法？
How do you like your senior leader that you reported to directly?
9、我們酒店的價(jià)值觀是什么？
Do you know our hotel value?
10、您對(duì)自己未來(lái)五年內(nèi)的職業(yè)生涯計(jì)劃是什么？
What is your career plan in next 5 years?
11、業(yè)余時(shí)間里，你喜歡做什么？
What do you like to do when you are not working?
12、你是如何處理客戶的負(fù)面反饋/投訴的？
How do you handle negative feedback from customers?
13、你喜歡喝什么樣的人/經(jīng)理一起工作？
What kind of people/manager do you like to work with?
14、你最喜歡你工作的哪部分？最不喜歡哪部分？
What is your favorite part at your job? and what is least part?
15、如果我酒店雇用你，你覺(jué)得可以為酒店帶來(lái)什么樣的貢獻(xiàn)？
What kind of value/contribution will you bring in if you join our hotel?
16、你開(kāi)始投入找工作的時(shí)間有多久了？
How long have you been looking for new job?
17、你是怎么知道我們招聘這個(gè)職位的呢？
How did you know our job opening?
18、除了工資，還有什么福利最吸引你？
Besides the salary, what kind of benefits attract you mostly?
19、你覺(jué)得你有什么需要提高的嗎？
Is there anything you think that you can improve?（Weakness問(wèn)題）
20、在你眼里，好的經(jīng)理/服務(wù)員/接待員應(yīng)該是什么樣的？
In your opinion, what is a good manager/waiter/recepionist supposed to be?
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